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Samer Hany

Technology Partner Program

Your outsourced tech department.

A senior technical lead and a hands-on team who map, build, automate, and maintain the systems the business runs on. One monthly fee, one team that already knows how the work happens, and a request board that shows what is waiting, what is being built, and what is done.

Start with an intro callSee pricing

Your department

Technical lead

Fractional CTO level. Decides what gets built, in what order, and what should be left alone.

  • Software
  • Automation
  • AI
  • Support and operations

Mapped, built, and kept running by the same people.

12 years
automating complex, high-value business processes
500+
independently verified five-star reviews
Top 1%
Fiverr Pro seller
Top 3%
Upwork Top Rated Plus
12 years of untangling:SpreadsheetsDisconnected systemsSiloed dataShared inboxesCRMsAccounting and invoicingLegacy databasesPaper forms and PDFs

Who it is for

Owner-run businesses that depend on technology but have no one to own it.

  • Operations that run on spreadsheets, disconnected apps, and manual admin

  • The same information typed into more than one system

  • An owner who is the bottleneck for every decision and every piece of paperwork

  • Custom tools that nobody maintains and nobody dares to change

  • Interest in AI, but no plan for where it belongs and no one to implement it

What the department covers

Strategy, building, and upkeep, from the same team.

  • Technical leadership

    How the business runs today, a technology roadmap, buy-versus-build decisions, supplier and tool selection, and a regular review of what the software actually costs.

  • Dependable software

    Web applications, portals, calculators, dashboards, and internal tools, built around how the work actually happens rather than how a product assumes it should.

  • Workflow automation and integrations

    The tools already in use, connected, so information is captured once, re-typing disappears, and the current state is visible to the people who need it.

  • AI where it earns its place

    Reading documents, classifying what arrives, and answering from your own records. Stable calculations stay in rules-based software, and a person approves anything consequential.

  • Running and protecting it

    Hosting, databases, monitoring, backups, and access control, with a fast fix when something breaks.

  • Data and reporting

    The numbers the business is run on, from one reliable source, instead of a report assembled by hand at the end of each month.

Always improving

A team inside the business notices the next improvement before anyone has to ask.

Working in your workflows every week means the re-typing, the bottlenecks, and the tasks a machine could take are noticed as they appear. Each one is weighed in plain terms, time saved or money saved, and the ones worth doing go onto your board. No new agency to brief, and no weeks spent explaining the business from scratch.

  • Learn

    Your people, tools, suppliers, and numbers, understood once and kept current as the business changes.

  • Spot

    Repeated data entry, bottlenecks, and work a machine could do, including new AI capabilities as they become dependable enough to rely on.

  • Recommend

    The improvements worth making, stated in plain terms with what each one saves.

  • Build, then repeat

    You approve, it gets built, and the cycle continues. The business gets a little faster every month.

A new agency for each idea

Quote, brief, explain the business, then Build. Every project starts from zero, and the knowledge leaves when the project ends.

Your technical partner

Agree, then Build. The business is already understood, so a good idea goes straight onto the board.

How it works

A clear start, then a steady monthly rhythm.

Weeks 1 to 2

Technology and Automation Review

Wider than the Process Audit & Solution Blueprint, which examines one process. This maps how the whole business runs, where time goes, and which manual work and risks matter most, and ends in a prioritised roadmap plus one or two quick wins.

Every month after that

  • Shared request board

    In plain words, in Notion. You set the order.

  • Planning call

    Every two weeks, to agree what comes next.

  • Weekly update

    A short written summary of what moved.

  • Monthly impact report

    What shipped, the time it saved, and what was fixed.

Your request board

Everything in progress, on one board you can read without a translator.

Requests are written the way you would brief a member of staff. The code, servers, and databases stay on our side. What you see is what is waiting, what is being built, and what is live.

Your Business · Request Board

Example board

  1. Your requests

    3

    Ideas and asks, in any order

    • Report

      Weekly sales summary for the Monday meeting

    • Automation

      Remind customers automatically about unpaid invoices

    • New feature

      Let staff log jobs from their phones

  2. Up next

    2

    Your top priorities, lined up

    • Automation

      Website enquiries go straight into the customer list

    • New feature

      Online form for customers to request a quote

  3. Being built

    2

    In development and testing

    • Automation

      Supplier invoices read and filed automatically

    • Fix

      Quote PDF cuts off on long jobs

  4. Ready for you to check

    1

    Try it, then approve or comment

    • Report

      Monthly profit by job type

      Waiting for your approval

  5. Done

    3

    Live and in use

    • Price list upload from the supplier's spreadsheet

    • Daily backup of all business data

    • Fix: login error on mobile

  1. You ask

    Add a card, send a message, or mention it on the call. No technical wording needed.

  2. We plan and build

    The best way to do it is worked out, built, and tested. The technical detail stays on our side.

  3. You check and approve

    Try it in a real working day. Approve it, or say what should change and it goes straight back in.

The program

One plan. One team. Nothing quoted separately.

Technology Partner Program

A technical lead and a hands-on team, working from your request board every month.

US$5,000/ month

Start with an intro call
  • A two-week Technology and Automation Review to start
  • A technical lead for decisions, the roadmap, and suppliers
  • Continuous building from your board: software, automations, and AI
  • Hosting, monitoring, backups, and security looked after
  • Fixes and changes without a new quote each time
  • A planning call every two weeks, a weekly update, and a monthly impact report

3 months minimum, then month to month with 30 days' notice. Third-party costs (hosting, software, AI usage) are billed at cost to your own accounts. If the workload is clearly larger or smaller than this, the plan is tailored to it.

What you can count on

Dependable, visible, and yours to keep.

Response times
Something down or broken: same or next business day
Normal fixes: one to two business days
New features: planned onto the request board
You own everything
Code, data, and accounts stay in your name, the same rule as every project.
Clear capacity
The board shows exactly what is in progress and what is next, and you decide the order.
Flexible term
After the first 3 months, stay month to month or stop with 30 days' notice.

Not included: third-party costs, office IT and devices, and after-hours on-call support unless agreed separately.

Why a technical partner

One team for the thinking, the building, and the upkeep.

Each of the usual options covers part of the job. The program exists because a business needs all of it, from one team that keeps the knowledge.

  • Hire a developer

    Recruitment and management overhead, and a single developer rarely leads or designs systems.

    • Sets the strategy: Not covered
    • Builds it: Covered
    • Keeps it running: In part
    • Knows the business over time: Covered

  • A fractional CTO

    Advice without a team to carry it out.

    • Sets the strategy: Covered
    • Builds it: Not covered
    • Keeps it running: Not covered
    • Knows the business over time: In part

  • A project agency

    A new quote for every change, and nobody looking after it afterwards.

    • Sets the strategy: In part
    • Builds it: Covered
    • Keeps it running: Not covered
    • Knows the business over time: Not covered

  • Technology Partner Program

    Strategy, building, and maintenance from one team that already knows how the work happens.

    • Sets the strategy: Covered
    • Builds it: Covered
    • Keeps it running: Covered
    • Knows the business over time: Covered
  • Covered
  • In part
  • Not covered

Questions

  • What about a large project?

    It goes onto the board and is built in reviewable phases inside the program, the same way a standalone project would be. If it needs to move faster than the monthly capacity allows, it can be quoted as a separate fixed-scope project.

  • What if there are few requests one month?

    The time goes into maintaining and improving what is already running, and into bringing new recommendations to the next planning call.

  • Can a business still do one-off projects?

    Yes. Fixed-scope projects remain available, and many businesses start with one before joining the program.

  • Why is this faster than a fixed-price project?

    A fixed quote has to price in revisions before anything is used. Inside the program the first version ships quickly, you start using it, and it is refined as real needs appear while the next item begins.

Start with a two-week review of how the business runs.

Where time goes, what is worth automating, and what to fix first. You keep the roadmap either way. Backed by 12 years and 500+ verified five-star reviews.

Start with an intro callsamerhany.com