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Samer Hany

Work

See how difficult processes became dependable systems.

Start with 8 production systems built for operating businesses, then explore 7 public adaptations that isolate a specific concept or tool without exposing the original private system. Several are available to try.

Selected work

See what changed once the right system was in place.

These teams began with slow quoting, repeated data entry, or work hidden behind too many screens. Each project shows the starting problem, the system that replaced it, and the measurable difference once it was in use.

  • Custom windows and doors manufacturing · Australia

    Producing a single customer quote took two to three hours and passed through four separate people or systems, each one a chance to mistype a number that the whole price depended on.

    2 to 3 hours to ~10 minutes

    Quote production time

  • Food and produce distribution · United States

    The same order details were being entered by hand into several disconnected spreadsheets, and every report was assembled manually from whichever copy happened to be current.

    95%+ reduction

    Data-entry error rate

  • Business-management and financial software · Belgium

    Customers were losing hours to questions the product could already answer, and to administrative tasks that took several screens to complete.

    hours to seconds

    Time to a sourced answer

More work